Archive for December, 2010

Dec
30

Of Accomplishments & Ambitions

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Here at the end of 2010, let’s take a moment to count our Top 10 Accomplishments and note how they power our ambitions for 2011.  

  1. Visibility: In 2010, the ShowUp.com website grew at a respectable 5% monthly rate to serve an average of 34,481 unique visitors each month.  Analysis reveals that this traffic fuels 150,000 visits to arts and cultural venues every week – and that’s a lot of marketing power that can (and will!) be unleashed in the coming year.
  2. Value: In 2010, the Chase Ticket Marketplace generated $259,302 to organizations that sold discount tickets – and topped $1 million in sales since its launch in 2004.)   The most successful users of the Ticket Marketplace have figured out how to use this service to attract new audiences and increase the frequency of participation of current audiences.
  3. Innovation: 35 small and emerging organizations used ShowUpTIX this year to sell nearly $100,000 of their own full-price tickets.  The recent introduction of PatronManager CRM brings AFA members some of the most sophisticated, affordable and impactful “customer relationship management” technologies that are available today.
  4. Statewide: The Prescott Area joined the ShowUp.com family in April 2010,  joining Flagstaff and Metro Tucson which joined in 2009.   Discussions are now underway to add even more communities to the ShowUp.com calendar of arts & cultural events.
  5. ShowUp for Fun Initiative – A partnership with the Arizona Department of Education enables the arts & cultural community to make available specially-discounted show tickets to school teachers statewide – and next, we are working to find a financial sponsor that will enable this program to expand to include active-duty military, veterans and their families.  
  6. Culture Pass Initiative – AFA inherited management of the popular Culture Pass program (which was started by the Phoenix Art Museum) by which more than 200,000 people have received the benefit of free admission to 14 Valley museums and cultural attractions.  We’re working to sustain that program for the future as well.
  7. Collaboration: Alliance for Audience is making it possible for all of its member organizations to analyze and evaluate their audiences with powerful new collaborative technologies.  Production of a first-ever Arizona Arts & Cultural Census / Community Database just recently got underway, with 60 organizations participating in the inaugural effort – and it will go live by February 2011. 
  8. Communication: This year, the growth of ShowUp.com’s social media efforts shattered industry benchmarks with 92% of fans actively engaged with the page (industry benchmark is 2.5%) and a monthly growth rate of 8.5% (industry benchmark is 3.5%), allowing instant communication with a group of nearly 2,700 people actively seeking information on participating in arts and cultural events.
  9. Transparency:  In 2010, Alliance for Audience/ShowUp.com earned the status of a GuideStar Exchange Valued Partner! Guidestar makes sure donors to non-profits know exactly where their money goes.
  10. Service:  Veronica celebrated 4 years with Alliance for Audience in 2010 and Margaret & Randy will reach the 4-year mark in 2011.  New this year, your Alliance for Audience was joined by Skye, Kelly & Ashley - and we were grateful for assistance from Jamey in Flagstaff and Herb in Tucson.  There will be a few changes in 2011, but our commitment to being of service to YOU remains paramount!  

This New Year’s Eve, let’s raise 2 toasts:  ONE to what has been accomplished by collaboration – and TWO to the ambitions to which we commit ourselves for 2011.

See you next year!

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Is there someone you know & love – supporter, performer, leader, artist, mentor, subscriber, benefactor or someone else – who has a GREAT personal story to tell and whose experience reveals something of the RICH HISTORY of Arizona’s arts & cultural community?  

Then read on for your chance to conduct a StoryCorps interview…

Listeners to National Public Radio (NPR) are likely familiar with StoryCorps, a rich and massive oral history project from which excerpts are played weekly on Morning Edition.  StoryCorps is an independent nonprofit project whose mission is to honor and celebrate one another’s lives through listening.  Complete information:  www.storycorps.org.

KJZZ and KBAQ have just announced that StoryCorps is coming to Phoenix for the very first time – from January 6 to 29.  (Beginning December 16 and January 7, StoryCorps will take reservations from the general public to record 40-minute conversations in the StoryCorps recording facility.  Reservations will be accepted via:  www.storycorps.org; www.kjzz.org or at 800-850-4406.)

Alliance for Audience is delighted to be a “Community Partner” in welcoming StoryCorps to the Valley and has been asked to help StoryCorps find:

  • Voices that are underrepresented in mainstream media,
  • People who are unfamiliar with StoryCorps,
  • Stories that are particularly important to this region.

Specifically, Alliance for Audience has been granted the ability to guide up to 3 “slots” on the crowded StoryCorps schedule – and we are specifically looking for people & stories that align with our mission to raise the visibility of Arizona’s arts & cultural community.

Perhaps you know a long-time Arizona artist, philanthropist, advocate, audience member, leader or community member – someone whose story deserves to be heard and shared!

If you’d like to be considered, please send a message to Matt Lehrman at MLehrman@allianceforaudience.org by Wednesday, December 15 at NOON - and answer these questions:

  1. Name of interviewer
  2. Name & description of person to be interviewed
  3. How is this person’s story unique and important to the history of Arizona’s arts & cultural community.  (300 word maximum) 

A selection panel will work with me to determine the interviews to recommend to StoryCorps and we’ll let you know which interviews are selected no later than December 23. 

NOTE:  A StoryCorps interview is a 40-minute conversation, conducted in any language, between two people who know each other. A facilitator will be present during the recording to walk the participants through the process and also help with questions if needed. At the end of the interview, the participants receive a CD copy of the conversation and, with their permission, a copy is archived at the Library of Congress for future generations.

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Dec
03

Seasons Greetings

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Your friends at Alliance for Audience wish you a very happy holiday season!

Categories : Collaboration
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Recently, Alliance for Audience announced a new partnership with Patron Technology that will bring Customer Relationship Management (CRM) services to Arizona’s arts & cultural community. 

[IMPORTANT:  This project is completely different from the "Community Database" project that you've heard so much about from us recently.]

See the original announcement (November 19, 2010) here:  http://notes.allianceforaudience.org/2010/11/19/announcing-a-new-service-its-not-ticketing-its-crm/

Several introductory meetings with a representative of Patron Technology have been scheduled for NEXT WEEK – and all Alliance for Audience member organizations interested in TICKETING, DONOR RELATIONS and DATABASE MANAGEMENT are invited/encouraged to attend. 

You’re welcome to attend with as many people from your team as you wish.  Box Office, Marketing, Development, Management & Board will ALL find this valuable and interesting!

Monday December 6th , 2:30-4pm
Scottsdale Convention and Visitors Bureau
Galleria Corporate Center
4343 N Scottsdale Road , Suite 170
Scottsdale, AZ 85251
 - Snacks and Drinks provided.

Tuesday Dec 7th, 9:30- 11:30am
Tucson Pima Arts Council
100 N Stone Ave (Ground Floor Community Room)
Tucson, AZ 85701
 - Snacks and Drinks provided.

Wednesday Dec 8th, 9am – 10:30am
Arizona Broadway Theatre
7701 W Paradise Lane
Peoria AZ 85382
 - Continental breakfast provided.

Please RSVP by 4pm on Friday, December 3 to Margaret Fallon, Director of Services at MFallon@allianceforaudience.org.

A limited number of travel grants are still available to arts & cultural organizations in Flagstaff and the Prescott area that wish to attend these meetings.

Categories : CRM, Tickets
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The list of organizations that have committed to participate in the Arizona Arts & Culture Census/Community Database continues to grow. Visit this link to see who is currently on board: http://allianceforaudience.org/Pages/arts&culturecensus.html

It’s not too late to participate!  Just download the Participation Agreement from that linked page and return it today.

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