Archive for September, 2010
New Service Charges for Ticket Marketplace
Posted by: | CommentsFor the very first time since the service launched nearly 6 years ago, the schedule of service charges for ShowUp.com’s Chase Ticket Marketplace has been adjusted.
Unchanged is the fact that these charges are still “embedded” into the offer of discount tickets that appears on the Chase Ticket Marketplace. As much as ticket buyers are grateful for discount tickets in the first place - they also tell us frequently that they LOVE the fact that the discount price they see is the actual price they pay.
For those who “price” discount tickets for sale on the Chase Ticket Marketplace, you’ll be interested to know that the simple ”logic” behind this schedule is that a 40% discount on your original ticket price PLUS the embedded service charge should still yield a 30% discount to the ticket buyer.
As before, YOU maintain complete control over your organization’s discount pricing decision. Many organizations choose to offer a 50% (or even greater) discount on their original ticket price. For some, it makes sense to offer less.
In many cities around the county, such services are locked into a strict ”Half-Price” model. Here in Arizona, you’ve always enjoyed total flexibility! You are welcome to discount more (or less) based on whatever strategy works best for your organization. (Margaret, Veronica and I always welcome the chance to be of assistance in helping organizations think through that strategy.)
When planning your discounting strategy, here’s the new pricing schedule:
| Your “Base” Discount Ticket Price | Surcharge (to be added per ticket) |
| $0: | No surcharge |
| $8.99 or less: | $1.00 |
| $9 to $11.99: | $1.50 |
| $12 to $17.99: | $2.00 |
| $18 to $23.99: | $3.00 |
| $24 to $29.99: | $4.00 |
| $30 to $35.99: | $5.00 |
| $36 to $41.99: | $6.00 |
| $42 to $47.99: | $7.00 |
| Greater than $48: | $8.00 |
| ShowUp for Fun: | No surcharge |
However, because the public only sees the TOTAL price, we disclose the charges differently – so ticket buyers can clearly see what portion of their total price is allocated to the ShowUp.com service charge:
| The Discount Ticket Price here on the Chase Ticket Marketplace | Surcharge (already included) |
| $0: | No surcharge |
| Under $10: | $1.00 |
| Up to $13.50: | $1.50 |
| Up to $20: | $2.00 |
| Up to $27: | $3.00 |
| Up to $34: | $4.00 |
| Up to $41 | $5.00 |
| Up to $48: | $6.00 |
| Up to $55: | $7.00 |
| $55 & Over | $8.00 |
| ShowUp for Fun: | No surcharge |
As always, please let us know whenever we provide any additional information or assistance.
Finding Inspiration at Childsplay’s Campus for Imagination and Wonder
Posted by: | CommentsYesterday, your Alliance for Audience/ShowUp.com staff team held a day-long retreat to coordinate plans for the coming year.
We spent the day at Childsplay’s Campus for Imagination and Wonder – in one of their classroom spaces where we could SPREAD OUT, TAKE TIME & THINK DEEPLY about how we do everything we do. (By the way, their spaces are available for rental!)
2 quick observations:
1) Childsplay’s offices & classrooms are housed in a former elementary school in Tempe. They call it a “Campus for Imagination and Wonder.” How wonderful to have a place whose very name speaks to the highest aspiration of the organization – as well as of the people who work and visit there. (Just curious: does any other Arizona organization have such an inspiring subtitle for their space?)
2) Something that has always impressed me about Childsplay is the sense of deeply shared commitment among its staff. The word “teamwork” just doesn’t do justice to the feeling. I’ve always thought of them as being more like ”invested.” Looking at Childsplay’s website this week, I happened upon the secret of that success:
“One of the underlying core values of Childsplay is the notion of ensemble. There is a resident group of theatre artists (our Associate Artists) who, in collaboration with the Artistic Director, are responsible for planning and creating the artistic products that illustrate Childsplay’s mission. But these artists do not create in isolation. Everyone who works at Childsplay — other artists, technicians, educators, administrators and trustees — is a part of this resident ensemble. This mindset guides the way our work is created, the way it is marketed and the way it is delivered.” - 2012 Strategic Plan
If you’ve interacted with anybody from Childsplay, you may have sensed this all along. I just never before realized it was so, well, purposeful. That’s truly inspiring! You’ll find it here: http://www.childsplayaz.org/company-staff.php